Privacy Policy
Introduction
Velocity Heloc (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Property information (address, estimated value, occupancy type)
- Financial information (estimated income, credit score range)
- Date of birth and other demographic information
How We Use Your Information
We use the information we collect to:
- Process and evaluate your HELOC application
- Communicate with you about your application and our services
- Improve our website and services
- Comply with legal obligations and prevent fraud
- Send you marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We will not share your information with:
- Service providers who assist us in operating our business
- Financial institutions for loan processing and approval
- Legal and regulatory authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where we rely on it for processing
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@velocityheloc.com
Last Updated: November 18, 2025